Contact Us

How to Reach Us

We provide multiple ways to contact our customer service team. Please use the method that works best for you.

Email

info@manscapedmalls.my

Email is the fastest way to reach us for order questions, return requests, and general inquiries. We aim to reply within 1–2 business days.

Phone

+1 304-619-3589

Our phone line is answered during published service hours. If you reach us outside these hours, please leave a voicemail or send an email, and we will respond on the next business day.

Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (ET)

Closed on weekends and U.S. federal holidays.

Mailing Address

ManscapedMalls
138 Bel Air Drive
Summersville, WV 26651
United States

Returns Contact

If you need to return an item, please email us at info@manscapedmalls.my before sending anything back. We will review your request and provide return instructions, including a prepaid return label when the return is approved. The approved return address is:

ManscapedMalls Returns
138 Bel Air Drive
Summersville, WV 26651
United States

What to Include in Your Message

To help us assist you quickly, please include:

• Your order number

• The email address used at checkout

• A brief description of your question or issue

• Photos if the issue involves damage or a defective item

Security Reminder

Please do not send full payment card numbers, passwords, or other sensitive financial information by email. If your inquiry involves payment details, we will guide you through a secure process. Our team will never ask you to send card numbers by email.

Response Expectations

We handle every inquiry directly. Emails are typically answered within 1–2 business days. Phone calls during service hours are answered as quickly as possible. If we need more information to resolve your issue, we will tell you clearly what we need and why.